Refund policy

🛍️ Refund Policy
Last updated: 5-22-2025

We want you to be completely satisfied with your purchase from Podiatry Market. Please review our return and refund guidelines below:

📅 14-Day Return Policy

You have 14 days after receiving your item to request a return.

✅ To be eligible:

  • Item must be in the same condition you received it
  • Unworn or unused, with tags
  • In its original packaging

📦 To start a return, contact us at:
✉️ support@podiatry-market.com

📮 Return address:
Podiatry Market
81 Main St
Gorham, NH 03581

⚠️ Items sent back without prior return request will not be accepted.

🚚 If Your Return is Accepted

  • We'll send you a return shipping label
  • You'll receive instructions on how and where to send your package

Have questions? Contact us any time at support@podiatry-market.com

🛠️ Damaged or Incorrect Items

Please inspect your order upon arrival and contact us immediately if:

  • Your item is defective, damaged, or
  • You received the wrong item

We'll work quickly to evaluate the issue and make it right.

🚫 Non-Returnable Items

Some items cannot be returned, including:

  • ❌ Perishable goods (e.g., food, flowers, plants)
  • ❌ Custom products (e.g., special orders, personalized items)
  • ❌ Personal care items (e.g., creams, ointments, beauty products)
  • ❌ Hazardous materials, flammable liquids, or gases
  • ❌ Sale items and gift cards

Have questions about your item? Contact us before returning.

🔄 Exchanges

Want something else?
The quickest way is to:

  1. Return your item
  2. Place a new order once your return is accepted

💳 Refunds

Once we receive and inspect your return:

  • We'll notify you if the refund is approved
  • If approved, your refund will be processed to your original payment method within 10 business days

 

🕒 Please note:

  • Your bank or credit card company may take additional time to process and post the refund
  • If it’s been more than 15 business days since your refund was approved, contact us at support@podiatry-market.com